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Elem · CLB 3–4
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Communication
Students learn phone and customer-support vocabulary (hold on, get through, cut off...), listen to real support calls, and practice a phone role-play about a bad connection.
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Format
Editable PDF, print & digital
Length
Exercises 8
Answer key
Full answers included
Level
Elem · CLB 3–4
Audio & video
YouTube link + QR code
Duration
75 min
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